How the car donation process works
Start with the 2-minute form or call Heritage for the Blind
Begin by completing the short online donation form with Bayou Rides Exchange or by calling Heritage for the Blind. You will share basic information: your name, contact details, vehicle year, make, model, condition, location, and whether you have the title. You do not need to know the vehicle's value, and you do not need to pay any fee to begin. Donors across Louisiana can start from home, whether the vehicle is in a driveway in Mid-City New Orleans, a garage in Baton Rouge, or a lot near Lafayette.
A coordinator calls back within 1-2 business hours
After you submit your information, a donation coordinator typically calls within 1-2 business hours to confirm the vehicle details and arrange the free pickup. This call is your chance to ask practical questions before you commit: where the tow truck should meet you, what documents are needed, whether the vehicle runs, and how title signing works in Louisiana. The coordinator will work around your availability and select a pickup window that fits your schedule, including many same-day or next-business-day options in larger metro areas.
Your vehicle is picked up free, often same-day or next business day
A licensed tow truck comes to the vehicle's location at no cost to you. In most Louisiana metro areas, including New Orleans, Baton Rouge, Shreveport, Lafayette, Lake Charles, Alexandria, and Monroe, pickup can often happen the same day or the next business day. The vehicle can be at your home, workplace, repair shop, apartment complex, or another accessible location. At pickup, you sign the title over as instructed. Remove personal items, license plates if applicable, and any paperwork you want to keep before the driver arrives.
The vehicle goes to auction or a parts reseller
After pickup, the donated car, truck, van, SUV, motorcycle, or other vehicle is transported for sale. Depending on condition, mileage, demand, and repair potential, it may be sent to auction or to a parts reseller. This step helps determine the final sale amount used for your tax documentation. You do not have to attend the auction, negotiate with buyers, arrange storage, or handle repair decisions. Bayou Rides Exchange and Heritage for the Blind's donation process is designed so the logistics happen after pickup without further cost to you.
Sale proceeds support Heritage for the Blind's mission
When the vehicle sells, the proceeds go to Heritage for the Blind, a real 501(c)(3) nonprofit, EIN 58-2164446. Heritage for the Blind uses charitable support to help fund services and resources for people who are blind or visually impaired. Donating through Bayou Rides Exchange turns an unwanted or unused vehicle into mission support without requiring you to list it online, meet strangers, pay for towing, or keep insuring a car you no longer need. It is a practical way to give while clearing space.
Your tax receipt is mailed after the vehicle sells
Once the vehicle is sold and the donation paperwork is processed, your tax receipt is mailed to you. If the vehicle sells for more than $500, you should receive IRS Form 1098-C. If it sells for $500 or less, you receive a written acknowledgment. The full donation process, from starting the form to receiving tax documentation, typically takes about 2-6 weeks, depending on pickup timing, sale timing, and mail processing. Keep the receipt with your tax records and consult a tax professional for deduction questions.
Key facts about car donation
There is no cost to the donor at any step, including pickup and towing.
Most Louisiana metro pickups can be scheduled same-day or next business day, based on availability.
Heritage for the Blind is a 501(c)(3) nonprofit, EIN 58-2164446, supporting people with visual impairments.
Vehicles selling for more than $500 receive IRS Form 1098-C after the sale is processed.
You usually sign the vehicle title over at pickup, following the coordinator's instructions.
The entire process typically takes 2-6 weeks from donation start to mailed tax receipt.